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Four resources that can help develop your emotional intelligence

Improving how you relate to others begins by gaining a better understanding of what motivates and engages them. Here are four resources that you might find useful for personal development.

During the year, I have enjoyed exploring many different kinds of resources to bolster my skill set, gain fresh insights and look after my wellbeing. I have dived into a diverse range of materials and curated the best of the bunch for my clients. In this blog, I share four resources which, when applied, can help develop how you relate to others. I hope you enjoy exploring them and gain insight as well as inspiration to try them out. 

  1. Time to Think – Listening to Ignite the Human Mind’ written by Nancy Kline. The power of effective listening is an essential tool for improving how you interact with others. Whether your focus is on good management in the workplace, better personal relationships or both, you will find inspiration and sound process in Kline’s approach. In this book, Kline explains how to achieve a deep understanding of others and enable them to dig into the best of their resourceful self. She presents a practical step-by-step guide that is useful to almost any situation involving human relationships. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger personal relationships, this book offers you a new world of possibilities. 
  2. Emotional Intelligence: Why it Can Matter More Than IQ’ written by Daniel Goleman. Everyone knows that high IQ is no guarantee of happiness or success. However, until Daniel Goleman unpacked the nature and power of Emotional Intelligence, we could only guess why. Goleman’s outstanding book offers sharp insight into our “two minds”—the rational and the emotional—and how they together shape our destiny. Through vivid examples, Goleman delineates the five crucial skills of emotional intelligence and shows how they determine our success in relationships, work, and even our physical well-being. The book provides a blueprint to help anyone enhance their emotional literacy and reap the benefit of improved relationships and more satisfying way of living. 
  3. The Fearless Organisation is a book by Amy Edmondson, a professor at Harvard Business School. In a fearless organisation, people act responsibly, courageously and know they can fail. They are not scared to speak up. They are willing to take the risk of openness and ‘tell it how it is’. Professor Edmondson gives dozens of examples of good and bad working cultures from more than twenty years of research. She then explains how to create a fearless organisation in your workplace. To do so, managers need to learn how to invite participation from staff and how to respond positively. They must know what to say and how to say it. The book concludes with a leadership self-assessment tool so you can track your performance as a manager.
  4. You might also enjoy the TED talk by Shawn Achor, which is about How to find happiness – and success – at work and in life.  Not only is it an exciting presentation, but his style of talk is hugely engaging as well as persuasive and entertaining. You might find it helpful to view it twice – once for content and again to observe his presentational style. He has written several books on the topic, and before deciding which to read, you can view his talk here:

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Beverly Landais PCC

Beverly Landais PCC

Certified Personal & Team Coach: enabling people to be at their resourceful best

We live in an ever-changing dynamic world. At best, this can be exhilarating and provide excellent opportunities for personal growth. At worst, it can be exhausting and stressful as you try to do it all, which can lead to the feeling that you are doing nothing well. Maybe you are in such a situation? Perhaps you have reached a point where you long to create the life that you want rather than the one that is happening? If so, I may be the right coach to support you. My purpose is simple. I work with people to help them be at their resourceful best. I bring all of my expertise to the service of my clients. My skill set includes 30 years of experience in business, including board level. As a Professional Certified Coach and Positive Psychology Practitioner, I can help you to think your options through, make better choices and do the things that promote wellbeing, bring personal as well as professional satisfaction and make you happy. I am particularly skilled in supporting those who are at a crossroads in their life. My coaching approach can help you gain a clear understanding of your values, motivators, drivers, strengths and consider the impact of blind spots – and what you can do to mitigate these. I work via video calls, by phone and email. Should you wish to arrange a 30-minute complimentary discovery session, please contact me via